Brand Certified
Busy Bees in London ExCeL
4.0(31 reviews)
Certified by Busy Bees in London ExCeL • Jun 28, 2026
Business Details
5 Western Gateway, London, LND
E16 1XL, United Kingdom
Certified by Busy Bees in London ExCeL • Jun 28, 2026
+44 2074 747487
Certified by Busy Bees in London ExCeL • Jun 28, 2026
https://www.busybeeschildcare.co.uk/nursery/excel
Certified by Busy Bees in London ExCeL • Jun 28, 2026
About
Certified by Busy Bees in London ExCeL • Jun 28, 2026
Nursery SchoolChild Care AgencyBusy Bees Holdings Limited
This nursery is located in London but there are Busy Bees nurseries wherever you need them. You'll find them nestled by universities, tucked close to train stations, attached to hospitals, and snuggled down quiet streets in towns and cities, perfectly placed for drop-offs and pick-ups. Some are based in small, cosy homes, others in office buildings - and we even have one in a converted church. Every nursery is as unique as its children, but whichever you choose you can look forward to exceptional quality childcare, NHS-accredited food menus, enriching curriculum and exciting environments that give your child the best start in life.
Location
Certified by Busy Bees in London ExCeL • Jun 28, 2026
Hours
Certified by Busy Bees in London ExCeL • Jun 28, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
Reviews
4.0
31 reviews
5 stars
21
4 stars
3
3 stars0
2 stars0
1 star
7
- MCMelzi CutzMay 21, 20265.0🥰
- NNNessy “Nes” NApr 22, 20261.0Pros: - the parent app is great - Parking right in front of nursery - In house outside space for different age children decided after 2 weeks this nursery isn’t for us due to : - rude/confrontational staff. Now I’m not saying it was everyone most of the ladies seemed lovely, however it was spoiled by the few - Constant new people in the rooms, no continuity of staff through out the day - seemed like they had new people every week - New staff not being briefed properly on who comes to pick up children nor their preferences eg nappies that were needed to be used - No apology for wrong doing instead met with “we were going to do it” or no acknowledgment at all - especially when mentioned child was eating their snot while sucking dummy or dressed in damp clothing and evidently cold - Child being inadequately dressed for outside time despite requesting staff to do so eg hat and coat - Being sent home with a temperature which was collected using a thermometer with a glove in it. Once we arrived home child didn’t have a temperature. Child was dressed in multiple layers whole day without staff realising, which probably caused child to overheat. Child dressed in multiple layers due to being collected on 2 occasions damp, with damp socks and very cold so thought best to overdress than under as constantly ill. - Weetabix for breakfast 3 days in a row. We didn’t really let the menu sink in when viewing the centre but when you see what your kid eats for £12.70 a day it hits then. It’s a shame their 1 month notice period works in a way which traps you into their services for so long, especially after deciding only 2 weeks in their services are not for us. There is only so much you get to see in those 20 minutes you go view the centre and Ofcourse everyone puts on their best smile. However we appreciated the show put on for us with the nose cleaning and extra politeness put on by staff after submitting our notice, would’ve loved to see that energy the first few weeks when it matters the most.
- MCMash ChoudhurySep 15, 20251.0Staff are rude
- FAFarcas AdrianDec 14, 20235.0Busy Bees Excel Nursery has been a game-changer for my little one! Since starting there, she's just been all smiles. The staff is super cool and really knows how to make learning fun. I've noticed a positive shift in her happiness and enthusiasm. It's not just a daycare – it's like a second home where she's thriving. Congratulations to the Busy Bees team for creating such a good environment for our kiddos!
Frequently Asked Questions About Busy Bees in London ExCeL
Can I pay for hourly childcare?
We're afraid not – sorry. If you'd like a place at a Busy Bees nursery, your child will need to come along for at least two half sessions, or one full day, each week. Speak to your local nursery about your specific needs - they'll be more than happy to help.
Can my child come to nursery for just one day a week?
Yes, they certainly can! You can book a minimum of two half-day sessions or one full day each week. Just talk to your local nursery to discuss exactly what you need.
Do I need to pay extra for meals and snacks while my child is at nursery?
Your child's meals and snacks are all covered in your nursery fee, so you won't need to make any additional payments. Their nursery place includes breakfast, lunch, dinner, and a variety of tasty snacks throughout the day, and we can cater for all kinds of dietary requirements and allergies as well as fussy eaters. Just talk to your nursery team if your child has any specific needs. You can take a look at an example menu on our website in the "Eating Well" section.
Do you offer creche facilities?
Sorry, we don't offer creche facilities at Busy Bees nurseries. You'll need to book a minimum of two half-day sessions or one full day at nursery each week to book a place. Have a chat with your local nursery if you'd like to know more.
Do you offer funded places?
Of course! We know it's not always easy to cover the costs of childcare, so we're pleased to offer a variety of funding options at our nurseries – including 30 hours funded childcare. If you're not sure whether you qualify, speak to your local nursery to work out the right funding option for you. You can find more about childcare funding at Busy Bees in the "Quality Childcare" section of our website.
Do you offer taster sessions?
Yes, we do – we call them settling-in sessions. If you're interested in a settling-in session, start by booking a visit to your local nursery; they can tell you more about how it works.
Do you provide nappies?
Whether or not we provide nappies varies from nursery to nursery. In some, we offer an all-inclusive package that covers nappies for children under 2. In others, we ask parents to provide their own. Talk to your local nursery to check whether you'll need to supply your own nappies.
Do your nurseries have gardens?
Yes, they do! All of our nurseries have wonderful, fully equipped outdoor spaces for your child to explore. We plan every space carefully to extend learning opportunities, inspire creativity and – just as importantly – provide different ways to play. Resources like our mud kitchens, trikes and more are always available for children to use, and we run special activities outdoors too. Find your local nursery to learn more about their facilities.
How do I find my nearest nursery?
Simple! Just go on our website and click "Find your nursery". There are over 350 nurseries in the Busy Bees Group across the UK, that deliver high quality childcare and exciting learning opportunities that give every child a head start as they prepare for school.
How do I set up an account for UP?
If you are a Busy Bees parent, just enter the email address you have registered with nursery. This will be the same email that your invoices are sent to. If you are not sure which email address you have used you can check with your nursery manager. If you are a Busy Bees practitioner, your manager will provide you with your log in details.
How will I know if my child is settling in?
Starting nursery is an emotional time, for you as well as for your child. After all, it’s a big step! So, we’ll do everything we can to help your child settle in and give you peace of mind.
Before your child starts nursery, you're welcome to come for a settling-in session. During the session, you'll have the chance to watch your child explore nursery and interact with other children and staff. We'll also assign your child a Key Person. Their Key Person is your dedicated contact while your child is at nursery, and they'll keep you updated on their progress each day. If there are any problems at all, they'll let you know. Speak to your local nursery if you'd like to know more about settling-in sessions.
I don't have a child at a Busy Bees nursery; can I use the UP app?
Sorry – only parents of Busy Bees children and educators at Busy Bees will be able to use the app. It’s all part of how we give the children at our nurseries their very best start in life.
My child's a really fussy eater. Can I send them to nursery with a packed lunch?
For lots of children and for all kinds of reasons, food can be a bit tricky. In fact, that’s exactly why we don’t allow packed lunches or snacks from home at our nurseries; many of the children in our care have allergies, and we just can’t put their safety at risk.
Instead, we provide fresh and tasty breakfasts, lunches, dinners, and snacks at every one of our nurseries. Our menus are healthy, varied, and NHS approved, and we cater for special dietary requirements, cultural food choices, allergies, and fussy eaters, so every child can look forward to tasty food they love to eat. It’s all covered in your nursery fee, too. You can take a look at an example menu on our website in the "Eating Well" section.
What will I find on the UP app?
Our UP learning programme is jam-packed with activities and information, all designed to help your child learn and grow. You'll find professional advice from our team of experts on everything from healthy eating to preparing for school, as well as hundreds of activities for you to try. There are even 50 songs to listen, sing, and dance to with your child, recorded just for Busy Bees. You can learn more about UP on our website.
What's the UP app?
UP is Busy Bees unique learning programme and app, inspired by our promise to give children the best start in life, in and out of nursery.
"UP" stands for "Unleashing Potential", because that's exactly what we've designed this programme to do. Made for children aged 0 to 5, it's filled with an inexhaustible range of activities and advice for every age and stage of nursery children, and the app puts it all at parents fingertips. You can learn more about UP on our website.
What’s an Enrolment Event?
Enrolment Events are like open days or open weeks at Busy Bees. It's a chance for you to visit your local nursery, take a look around, and see some of our exciting activities in action. Then, if you decide to book a nursery place during the event, you'll receive an extra special offer* – it's our way of welcoming you to the family. Talk to your local nursery if you’d like to know more.
*Note: This only applies to participating nurseries, and terms and conditions apply.
Where can I find the UP app?
Busy Bees parents and educators can download the app from the Apple App Store or Google Play Store. To find the right app for you, look at the colours – the parent app is teal, and the educator app is purple. Find UP at the App Store and the Play Store.
What are the opening hours of Busy Bees in London ExCeL?
Busy Bees in London ExCeL is open Monday to Friday from 8:00 AM to 6:00 PM and closed on weekends and public holidays including Christmas.
Can I pay for childcare on an hourly basis at Busy Bees in London ExCeL?
No, Busy Bees requires children to attend at least two half sessions or one full day each week; hourly childcare is not available.
Are meals and snacks included in the nursery fees?
Yes, all meals and snacks—including breakfast, lunch, dinner, and snacks—are included in the nursery fee and can accommodate dietary requirements and allergies.
Does Busy Bees in London ExCeL offer funded childcare places?
Yes, various funding options are available including 30 hours funded childcare; please speak to the local nursery for eligibility and details.
Can I arrange a taster or settling-in session at the nursery?
Yes, settling-in sessions are available. You can book a visit to the local nursery to learn more and arrange a settling-in session for your child.
How can I find my nearest Busy Bees nursery?
You can easily find your nearest nursery by visiting the Busy Bees website and clicking "Find your nursery"; there are over 350 nurseries across the UK.
Where is Busy Bees in London ExCeL located?
It is located at 5 Western Gateway, Royal Victoria Docks, London, E16 1XL, Great Britain (what3words: minus.than.golf).
What nearby hotels can I use when visiting Busy Bees in London ExCeL?
Nearby hotels include Hotel Novotel London Excel and ibis London Excel Docklands, making it convenient for visiting parents or carers who need accommodation.
Are there restaurants near Busy Bees in London ExCeL for parents to visit?
Yes, nearby dining options include Upper Deck Restaurant, Airline Cafe, Warehouse K, Bonnane Pizza, and 8slices Pizzeria for meals before or after nursery visits.
How can local transport and taxi services help me reach Busy Bees in London ExCeL?
Nearby services like Falcon Cars taxi service can provide convenient transport to and from the nursery, making drop-offs and pick-ups easier for families.
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Certified June 28, 2026Yext Knowledge Graph
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