Nursing HomeAssisted Living FacilityMental Health ServiceRetirement CommunitySenior Citizen Center
At Brook House Care Home in Thamesmead, London, we specialise in nursing care for younger adults with disabilities & elderly care. Staff hold Registered Mental Health qualifications and QCF (level two and three).
We offer a great range of activities at our home to entertain our residents and we also arrange local outings and fun-packed family days.
To view or visit our home, give us a call on 0208 3205 600.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.