This profile is uncertified and using publicly sourced data
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Business Details
About
Retirement CommunityAssisted Living FacilitySenior Citizen Center
Rokewood Court Care Home is part of Cinnamon Care Collection, an award-winning care home group which is proud to be rated as one of the leading care home groups in the UK on the national care home review site Carehome co uk.
Located in the leafy town of Kenley in Surrey, Rokewood Court care home provides first-class care within a home from home environment. Everything about our care is tailored around the individual needs of our residents allowing each person to live with as much independence whilst being supported by a dedicated care team.
Boasting luxurious living spaces where residents enjoy living life to the fullest, Rokewood Court offers first-class residential care and dementia care 24 hours a day with the option of short-term care.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.