This profile is uncertified and using publicly sourced data
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Business Details
About
Nursing Home
Just a short stroll from the open spaces of Fryent Country Park, Birchwood Grange Care Home in Harrow has a vibrant and thriving community. Our diversity is our strength and our multi-cultural residential and dementia care home offers our residents high quality care and companionship. We have well-grounded community links with regular visits from local schools, faith groups and voluntary organisations. We take an inclusive approach to care and our staff understand the importance of residents staying physically and emotionally engaged and active, which is why we have an active and stimulating programme of daily activities. We welcome you to visit us at any time, plus see our Serenity Tepee, Sensory Room and Table Tennis Room too.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.