Busy Bees in Sudbury Hill

Reviews

• RF

  Roshan (FussyMan)

  Aug 24, 2026
  1.0
  Unfortunately, our experience with Busy Bees Sudbury Hill has left us extremely disappointed, particularly with how a serious safeguarding concern involving our child was handled. Following an incident involving our son, we raised a serious concern regarding an injury and an allegation involving a member of staff. The matter was subsequently referred to the Police and LADO, and the staff member concerned was suspended. What has been particularly upsetting is the lack of communication and support from the nursery throughout the process. We received very little proactive communication and were not even initially informed that meetings had taken place involving the nursery, Police and LADO. We were also surprised that nobody from the nursery contacted us to obtain a detailed statement or ask us to provide the evidence we had regarding the incident. Most disappointing of all, there was very little contact simply to ask how our child was doing following what had happened. We have since been informed by LADO that the nursery was expected to provide updates to us as parents. However, we had previously been told by the nursery that they could not provide updates and that these would need to come from LADO or the Police. This left us being passed between organisations without clear communication. The Police investigation has now progressed, but we were extremely concerned by the length of time it took for the suspect to be interviewed. We were informed that delays occurred while the Police were waiting for information/details required as part of the safeguarding process. We completely understand that an ongoing investigation can restrict what a nursery is legally able to disclose. However, confidentiality does not prevent basic communication, reassurance and concern for a child's welfare. As parents, when you entrust a nursery with your child, you expect safeguarding concerns to be dealt with urgently, transparently and professionally. Based on our experience, we have been deeply disappointed with how Busy Bees Sudbury Hill communicated with and supported us following such a serious matter. For these reasons, we made the decision to remove our child from the nursery.
• PS

  Priya Shah

  Aug 6, 2026
  5.0
  What a fantastic nursery with a warm family feel!. Tracy, Rosie, Sangeeta and team are amazing. they really took our children in as a part of the family. My kids are now in primary school, but no other teacher has come close to giving the warmth and care of the staff here! Tracy is amazing!!! She bends backwards to ensure the parents and childrens needs are met - one of a kind!
• DT

  Dhanashree Taste

  Jul 16, 2026
  5.0
  We couldn't have asked for a better start to our child's early years. ❤️ Our little one spent an amazing around 3 years here, and we are so grateful for the love, care, and support shown by every member of staff. They have always been kind, patient, and genuinely invested in helping each child grow and thrive. Over the years, our child has learnt so much, not only academically but also socially and emotionally. The confidence, friendships, and happy memories made here will stay with us forever. Leaving is incredibly emotional because this nursery has truly felt like a second home. Thank you to the entire team for everything you've done. We will always be grateful and will miss you all dearly. We highly recommend this nursery to any parent looking for a caring, nurturing, and supportive environment for their child.
• JK

  JAY K

  Jun 22, 2026
  1.0
  There’s a reason there’s no CCTV in the premises. Sort your staff out. You’re good at hiding the aggression, but not for too long as I’m confident you’ll do it to the wrong parents child.

Frequently Asked Questions About Busy Bees in Sudbury Hill