Shaftesbury Court is an attractive care home located in a residential area of Erith, Kent.
A 15-minute drive from Erith Riverside Shopping Centre, our care home is in easy reach to a train and tube station, providing direct access to London and all its attractions.
Our dedicated team provides a range of care and support for our residents, including residential and respite care.
Location
Shaftesbury Court Residential Care Home - Sanctuary Care
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.