This profile is uncertified and using publicly sourced data
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Business Details
About
Nursing HomeAssisted Living Facility
Located in Enfield, North London, Elsyng House is a purpose-built care home offering 76 individual, private en-suite rooms, providing the highest quality residential, nursing, memory and respite care in a five-star setting. Elsyng House, part of Oakland Care, provides state-of-the-art facilities including a café bistro, resident's entertainment suite, hair and beauty salon, barbers and multiple air-conditioned lounges. Doing the right thing for the environment is a key priority for Oakland Care. We are the first care home group in Britain to be awarded the King's Award for Enterprise in Sustainability 2026. Oakland Care was also recognised as a Top 20 Mid-Sized Care Home Group in 2026, 2025 and 2024.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.