Established in 1873, Rowland Brothers is a family-run firm of funeral directors that has been serving the needs of bereaved families in the Croydon and the surrounding areas for over 150 years.
During this time, we have earned a reputation for excellence in the traditions of quality funeral direction, funeral services and reliability.
We are committed to delivering support and assistance. As the first funeral directors in the United Kingdom to have signed the Armed Forces Covenant, we are also members of the National Association of Funeral Directors, the National Association of Memorial Masons.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.