Addington Heights Care Home in Croydon is a purpose-built residential, nursing and dementia care home, owned by Croydon Council and operated by Eleanor Healthcare Group. With 50 private en-suite rooms, wheelchair access and a dedicated team, we provide personalised care in a safe and welcoming environment. We are proud to support the Croydon community with compassionate, high-quality care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.