Chadwell House is an attractive care home surrounded by beautiful landscaped gardens in a quiet residential area of Romford in Essex.
Our devoted team provides a range of care and support for our residents, including residential care and dementia care.
Our care home has been designed with the usual comforts you’d expect such as welcoming lounges, homely dining rooms and cosy bedrooms, which provide a warm place for our residents to rest and relax.
Chadwell House also features a stunning central atrium and extensive gardens.
Location
Chadwell House Residential Care Home - Sanctuary Care
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.