Retirement CommunityAssisted Living FacilitySenior Citizen Center
Leah Lodge Care Home is part of Cinnamon Care Collection, an award-winning care home group which is proud to be rated as one of the leading care home groups in the UK on the national care home review site Carehome co uk.
Bringing first-class residential and dementia care to the heart of South London, our boutique care home offers exceptional 24-hour care from a highly skilled team.
Everything about our person-centred care is about caring for the ‘whole’ person. This means supporting with everyday tasks such clothing, bathing and personal care. At the same time our Wellbeing & Lifestyle Team ensures each day is filled with meaningful activities to keep residents mentally and physically stimulated.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.