Paisley Court is a modern, purpose built care home. Here the dedicated team offer specialist dementia care. Each resident receives care that’s entirely personalised to their needs and all care plans are regularly reviewed by the expert team.
Set in the quiet, residential area of Dovecot, Liverpool, Paisley Court is arranged into four suites, each with its own stylish lounge and dining area. The bedrooms are spacious and homely, each with a private ensuite toilet and washbasin.
Residents are welcome to enjoy the variety of shared facilities, including the landscaped sensory garden. Green fingered residents can take up a spot of gardening in the raised flower beds or simply relax with loved ones in the patio seating area on warmer days.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.