Nursing HomeAssisted Living FacilitySenior Citizen Center
Ashwood Nursing Home provides nursing, residential and dementia care for up to 47 people. The home has an excellent reputation in the local community providing a high standard of care and support in a luxury setting. Staff get to know each resident and their family individually in order to offer the highest standards of personalised care. Residents enjoy daily activities from gardening and crafts to day trips out and visits from local community groups.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.