Rose Lodge Care Home in Market Deeping is a well-established part of the local community. We offer day services in addition to residential and short-term respite care. Our highly trained, compassionate staff team is dedicated to providing the highest standards of dementia care. Residents choose from a wide range of daily activities from dancing to gardening, crafts to quizzes there is something different every day. Our luxurious facilities include forty-seven en-suite bedrooms, our spacious lounge and dining areas and a popular bistro cafe. In the summer months, residents enjoy dining outdoors on the terrace. Our chef and front of house team are on hand to deliver fine dining every day with a tempting choice from our seasonal menus.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.