Located in the village of Saxilby, around six miles north west of Lincoln, we are proud to open our second branch and funeral home. Previously serving the village as a post and sorting office for over fifty years, our new premises has undergone extensive renovation over the past nine months, transforming the ground floor into a modern, professional workspace, whilst retaining period character and many original features. We would like to thank local residents for their overwhelmingly warm welcome to the village, as we take this long-term commitment to serve, support and care for the community with a discreet and reassuring presence. We are local people, helping local families.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.