Bunkers Hill is a lovely purpose-built care home, situated for easy access from the main A15 into the centre of Lincoln and the Outer Circle Road. It is also close to a wide range of shopping and leisure facilities including Lidl and CoOp supermarkets, and a retail park with several restaurants and cafes, providing excellent amenities for family, friends and visitors.
All the staff at the home have one aim in mind – to look after you in a warm, compassionate, safe and friendly environment. Everyone at Bunkers Hill is dedicated to making sure that your welfare and personal happiness is at the forefront of everything we do.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.