Age UK Lincoln & South Lincolnshire is an independent local charity. We've been working in the local community to help older people for almost 60 years. We have over 200 dedicated staff and volunteers helping us to deliver services and activities for older people in Lincoln & across the county
We are a local charity. Supporting older people in our community for over 60 years with 420 dedicated staff and volunteers delivering, support and activities for people countywide aged 50+. 17 departments currently support over 4000 people each week.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.