Retirement CommunityAdult Day CareAssisted Living FacilitySenior Citizen Centre
Tanglewood Care Home, nestled in Horncastle, Lincolnshire, offers 54 spacious bedrooms, providing a genuine home-like experience.
Since opening in 1989, Tanglewood has been beautifully maintained and has undergone extensive refurbishments. Spacious and bright bedrooms offer the comforts of a true home away from home. With comfortable lounge/dining areas, a hair salon, and sun lounges, residents enjoy a range of amenities.
The 10 self-contained bungalows within landscaped gardens offer independent living alongside full care services.
Our versatile home provides residential care, specialising in dementia, respite, and palliative care, with support for Alzheimer's and Parkinson's.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.