Swanholme Court Care Home is located in a quiet residential area of Lincoln close to Hartsholme Country Park. The home provides residential care in 25 ground and first floor single rooms. Rooms are spacious in accommodation and residents are encouraged to personalise their rooms with their own furniture. Futher facilities are available next door at the sister care home, Eccleshare Court which provides a hair salon, chiropodist, pub, cafe and daily activities.
The home has a warm, welcoming atmosphere and excellent relationship with the local community. Resident's families are encouraged to participate in life at the home and regularly join in with events and activities.
Location
Swanholme Court Care Home - Country Court
Swanholme Court Care Home Ashby Avenue, Hartsholme, LIN
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.