Spire View is an independent living scheme for older people. The scheme provides accommodation for people over the age of 60 or over 55 with a medical need who wish to maintain their independence.
Spire View is situated close to the town centre. All amenities including shops, supermarkets, doctors, dentists, bus station, main line train station and local hospital are within walking distance.
Spire View has 32 one bedroom flats, and one 2 bedroom flat which is wheelchair adaptable. Each property has a spacious living room, bedroom, kitchen and bathroom. The flats are spread over 2 floors with a lift and stairs to all parts of the scheme. In each flat, there is underfloor heating and central heating throughout the communal areas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.