When it comes to retirement villages in East Sussex, Gradwell Park has it all. Think beautiful grounds, a wellness team, art and craft activities, a nature trail, community gardening projects, a fabulous clubhouse with a lounge and bistro, views of the South Downs, and a buzzing social calendar. Gradwell Park is the South Chailey retirement village where you can live, belong and thrive.
We want you to maintain the freedom you had before joining us, therefore you can come and go from Gradwell Park as you please, safe in the knowledge that we’ll look after everything whilst you’re away.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.