Westroyd House Care Home in Loughborough offers care services 24/7 with a variety of social activities available to suit residents' hobbies and interests.
We have a team of trained staff who ensure each residents’ privacy and dignity is maintained at all times.
Nutritious, delicious meals are provided that meet residents' dietary requirements.
Location
Westroyd House Care Home
Westroyd House Care Home Tickow Lane, Loughborough, LEC
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.