Hinckley House is now a well established care home in Hinckley town and has a strong community focus. We are a lively home, with plenty going on, regular excursions and good home cooking. We celebrate our time together and each others lives through shared moments and reminiscences.
Location
Hinckley House Care Home
Hinckley House Care Home Tudor Road, Hinckley, LEC
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.