In the market town of Wetherby in West Yorkshire, Wharfedale House is home for 18 adults with physical disabilities. We have lovely views of the River Wharfe and the surrounding countryside. A short walk from Wetherby town square, we're close to shops, pubs, cafes, a library, colleges and a sports centre. York and Leeds are also nearby.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.