Nursing HomeAssisted Living FacilityRetirement CommunitySenior Citizen Center
Lofthouse Grange & Lodge Care Home is a cosy, warm and modern care home with great access to nearby shops and amenities in Wakefield. Recently refurbished, our care home has two communities: Lofthouse Grange, which provides 24-hour residential care, and Lofthouse Lodge, which specialises in caring for people living with dementia. Both of these communities have a dedicated team on-hand to support your loved ones, and visitors can pop in to say hello any time they'd like.
Rated ‘Good’ by CQC, Lofthouse Grange & Lodge Care Home provides an excellent level of care for all our residents. Why not get in touch to find out more?
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.