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Business Details
About
Nursing HomeAssisted Living Facility
Willow Bank Care Home is situated in on the outskirts of Leeds and provides dedicated Nursing Care to 33 residents. The home has a welcoming reception which leads onto the main lounge and dining area. The large lounge has French doors leading onto a small seating area and has views of the gardens. A second lounge is also available and is more the majority of the activities take place. Each lounge has a kitchenette, allowing friends and family to help themselves to refreshments.
All bedrooms have en-suite facilities and are individually decorated.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.