We are a Headingley based residential care home with a proud reputation across Leeds earned over 4 years of operation. We celebrate life in a spirit of companionship and fun, enjoying daily activities, occasional excursions, fresh seasonal food and social engagements. Our sun terrace is a real feature of home life. When the weather is fine that is where you will find us all. We also enjoy our cafe and comfortable lounges. We offer dementia care and respite care to the elderly of Leeds and West Yorkshire.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.