Holyrood House Care Home in Knottingley, West Yorkshire, provides residential care, dementia care, and short respite stays in a warm and welcoming environment. Our 85 spacious bedrooms, most with en-suite wet rooms, offer privacy and comfort, while 24-hour personalised care ensures resident wellbeing.
Residents enjoy daily activities, a bar for themed events, a hair salon, library, quiet rooms, and a garden room for family celebrations. Our chefs prepare fresh, nutritious meals, catering to all dietary needs. With easy access to local transport, we create a supportive and engaging community. Contact us today to learn more or book a tour!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.