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Business Details
About
Assisted Living Facility
At Gateholme we provide support for people with learning disabilities, physical disabilities and other complex needs. We have a successful record of supporting people to move into more independent environments. At Gateholme, we have a number of different houses at the service and each one is personalised by individuals living there. Everyone chooses the colour schemes and furniture for their own rooms and all communal areas. Each house has its own dedicated staff team who provide support tailored to each individual's needs. Everyone we support has their own unique Person Centred Plan which they help design. Each plan is designed to support an individual's personal choices and aspirations and focuses on what is needed to make that happen.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.