Nursing HomeAssisted Living FacilitySenior Citizen Centre
The New Wycliffe - Care Home Leicester is a distinguished purpose-built care facility known for its dedication to providing outstanding care with compassion and respect. We prioritise the dignity and wellbeing of our residents through person-centred care, supported by electronic care plans that address the unique needs of each individual. Our residents enjoy the comfort of spacious en-suite rooms and the tranquillity of accessible gardens, complemented by a variety of social spaces that encourage a sense of community and belonging. The home is well-equipped with amenities such as a hairdresser's room and complimentary Wi-Fi, providing a modern and comfortable living environment. Book your tour and meet our team to discuss your next steps.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.