Assisted Living FacilityAdult Day CareNursing HomeSenior Citizen Centre
Welcome to Oakdale Care Home in Leicester, an award-winning facility known for its tranquil and joyful atmosphere. With room for 59 residents, Oakdale fosters deep connections, creating a family-like environment. The home features thoughtfully designed private and communal areas, innovative care practices, and a focus on dignity and inclusivity. Experience a life celebrated and enriched daily at Oakdale, where care meets quality and happiness.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.