This profile is uncertified and using publicly sourced data
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Business Details
About
Nursing HomeAssisted Living FacilitySenior Citizen Centre
Alston House - Care Home Leicester is a haven of warmth and comfort, offering personalised care in a charming, homely setting. Our commitment to the dignity and well-being of our residents is reflected in our person-centered care approach, supported by state-of-the-art electronic care plans tailored to each individual. Residents enjoy spacious en-suite rooms, beautifully landscaped accessible gardens, and inviting social spaces that foster a vibrant community atmosphere. Our dedicated team provides complimentary Wi-Fi, delectable and nutritious meals, and a diverse range of activities designed to enrich daily life, ensuring that every resident feels valued and supported.
Location
Alston House - Care Home Leicester
380 Aylestone Road, Aylestone, LCE
LE2 8BL, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.