Nursing HomeAssisted Living FacilitySenior Citizen Centre
Oak Tree Manor residential care & nursing home in Dunmurry, Lisburn, provides professional, person-centred care 24 hrs a day to meet residents' needs. This modern & spacious Dunmurry care home has 76 beautifully furnished bedrooms with en-suite toilet facilities. Oak Tree Manor offers a range of residential care services including nursing, respite & short stay care & a dedicated area for dementia care; designed to enable those we care for to maintain their independence in a safe environment. Our activities programme ensures that residents have the opportunity to take part in engaging & stimulating activities, organised with past times and interests in mind. Meals are made using fresh produce by our chefs. Please contact us for more info.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.