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Bank Hall Care Home

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About

Assisted Living FacilityHome Health Care Service
Bank Hall is a single storey residential care home that caters for residents aged 65+ and is situated in its own beautiful landscaped grounds surrounded by woodland and wildlife. The home is conveniently located on a bus route direct to the market town of Burnley and is also within a short walking distance to shops, train stations and the serene, picturesque Thompson Park with its own beautiful grounds and fishing lake.

Location

Bank Hall Care Home
Bank Hall Care Home Colne Road, Stoneyholme, LAN
BB11 2AA, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.