We are an independent, family funeral directors with three homes based in Cleveleys, Fleetwood, Blackpool & Preston. We have over twenty years of combined experience. Because we’re a self-sufficient organisation, we have the unique ability to put your needs above making money for corporate shareholders.
This isn’t just a job to us, this is a calling, and a passion that spans generations. We want to be there for families across Lancashire, during their most difficult time, to provide help, support and above all, celebrate the life of their loved ones.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.