Oxford House Residential Home in Fulwood, Preston, provides high-quality residential care in a warm, welcoming, and homely environment. Our compassionate team delivers person-centred support tailored to each resident's individual needs, promoting dignity, independence, and wellbeing. We offer long-term residential care, respite care, and personalised assistance with daily living, ensuring residents enjoy comfort, companionship, and engaging activities in a safe and caring setting. Families can have confidence knowing their loved ones receive professional care with respect and compassion.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.