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Business Details
About
Nursing HomeAssisted Living FacilityRetirement CommunitySenior Citizen Centre
Rated ‘Good’ by CQC, Penwortham Grange & Lodge is a purpose-built, modern and bright residential care home in Penwortham, only 10 minutes away from Preston town centre.
Part of the award-winning Orchard Care Homes group, our friendly team are experienced in providing high quality, individualised care to our residents, ensuring they're looked after in the best way possible. We're one big family, and love building long-lasting friendships with anyone who visits our care home.
Location
Penwortham Grange and Lodge Care Home
Martin Field Road, Penwortham, LAN
PR1 9HL, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.