At Tree Top View (formerly known as Oxen Barn) we provide 24/7 specialist residential support for six people who have autism and who also have behaviours that challenge, learning disabilities and may also have other needs, including visual impairment, mental health issues and diagnosed health conditions. We recognise the importance of people having a fulfilling life with opportunities to access community-based services, activities and resources, wherever possible including education and supported employment opportunities such as courses in catering, food hygiene, hospitality and basic maths and English.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.