Guys Court provides residential and dementia care for older people in a comfortable and relaxing environment
Our care team is on-hand 24 hours a day, every day of the year and staff are dedicated to delivering care with kindness, and that is of the highest standard, tailored to meet individuals' needs, wishes and choices.
Location
Guy's Court Residential Care Home - Sanctuary Care
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.