Certified by Macmillan Cancer Information and Support Service - Burnley, East Lancashire • Jun 21, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
We are a drop-in centre that offers information and support about all aspects of cancer. The Macmillan Cancer Information & Support Service is available at Royal Blackburn Hospital and Burnley General Hospital but opening times may vary so please call ahead before making a special journey. We can also offer advice over the telephone or can arrange to meet people at various community bases across East Lancashire.
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Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Macmillan Cancer Information and Support Service - Burnley, East Lancashire • Jun 21, 2026
Macmillan Cancer Information and Support Service - Burnley, East Lancashire
East Lancashire Hospitals Trust, Burnley General Hospital, Burnley, LAN
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Cancer Information and Support Service - Burnley, East Lancashire
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What services does Macmillan Cancer Information and Support Service provide?
They provide cancer information, counselling, complementary therapies, health professional support, benefits and grants advice, and support groups.
How can I contact the Macmillan Support Line in Burnley?
You can call the Macmillan Support Line at 0808 239 5724, open 7 days a week from 8 am to 8 pm.
Are calls to Macmillan Cancer Support free?
Calls to the Support Line on 0800 808 0000 are free from UK landlines and mobiles, but please check with your provider for business or international calls.
Where is the Macmillan Cancer Information and Support Service located in Burnley?
It is located at Burnley General Hospital (Area 7, Phase 5), Casterton Avenue, Burnley, BB10 2PQ, UK.
Can I access cancer support resources in British Sign Language (BSL) from Macmillan?
Yes, Macmillan provides cancer information in BSL and offers help to use their Support Line in BSL.
Does Macmillan Cancer Support offer live chat services?
Yes, live chat is available every day from 8 am to 8 pm on their website.
What nearby medical services are located close to Macmillan Cancer Information and Support Service?
Nearby medical services include East Lancashire Hospitals NHS, X-Ray Dept at Burnley General Hospital, Pain Management Clinic, Eye Clinic, and the Breast Screening Service.
Where can I find a pharmacy near the Macmillan Cancer Information and Support Service in Burnley?
Rowlands Pharmacy is nearby, providing easy access to medications and related services.
Are there any good places to eat or get coffee near the Macmillan Cancer Information and Support Service?
Yes, Costa Coffee and Costa Express are nearby where visitors can enjoy coffee and snacks.
How can nearby public transport or services help me visit Macmillan Cancer Information and Support Service?
Urgent Care Burnley and the Urgent Care Centre are nearby, helping with transport or immediate medical needs when visiting the service.
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