This profile is uncertified and using publicly sourced data
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Business Details
About
Funeral DirectorCremation ServiceFuneral Home
Here at Alderson and Horan, family values are very important to us. We feel that the families we deal with – at their most difficult time – appreciate the warm, heartfelt and friendly service and atmosphere we offer. We’ve been told it gives them the confidence they need, to trust in someone to carry out such important tasks at this upsetting time.
Location
Alderson & Horan Funeral Services Ltd
128 Rossendale Rd, Burnley, LAN
BB11 5DH, United Kingdom
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.