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Hillside Care Home in Merseyside | Qualia Care

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About

Nursing HomeAssisted Living Facility
Welcome to Hillside Nursing Home, we prioritise promoting independence and enhancing the quality of life for our residents. Our home features 114 rooms across four separate living quarters, offering safe, clean, and comfortable personal spaces. We specialise in individualised care packages for those living with dementia or related conditions, as well as palliative care. Our young physically disabled unit caters to diverse needs, offering specialist facilities and care. We also provide expert 24-hour care for conditions such as Huntington’s and Parkinson’s, focusing on both personal care and stimulating daily activities. Visit Hillside Nursing Home today to experience the difference.

Location

Hillside Care Home in Merseyside | Qualia Care
3 Primrose Court, Liverpool, KWL
L36 8DH, United Kingdom

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.