Retirement CommunityAssisted Living FacilitySenior Citizen Centre
Wilton Lodge Care Home is a 49-bed residential care home in East Hull, providing specialist residential care and dementia care for older adults. Located a short stroll from East Park, our two-storey home features beautifully enclosed front and rear gardens, full lift access, and ample adjacent parking for families and visitors.
On our first floor, The Woodford Suite offers an Enhanced Care Community specifically designed to deliver a comfortable, highly supportive environment for residents with elevated care needs.
Operated by the non-profit HICA Group, our compassionate team provides 24/7 person-centred care. Contact our friendly Hull team today to arrange a tour or discuss care options for your loved one.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.