Harrier Lodge provides expert residential, nursing, respite and dementia care. Known as a ‘home for life’, the team can support you, even if needs change. Residents receive personalised care that reflects their needs, interests and life history.
Loved ones can visit any time and there are plenty of luxury facilities to enjoy, including the café, cinema room and hair and beauty salon. The dedicated lifestyle team ensures there’s a wide range of activities to enjoy, as well as entertainment and outings in the home’s minibus.
The en-suite bedrooms at Harrier Lodge are beautifully furnished, and couples’ suites are also available. Residents are welcome to bring personal items to make their room feel more like home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.