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Wantsum Lodge Care Home - Hartford Care

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About

Nursing HomeAssisted Living Facility
Wantsum Lodge is a friendly, welcoming care home in Ramsgate, Kent, offering residential care, dementia care and respite breaks. With 41 comfortable bedrooms, we provide personalised support in a warm, homely environment close to Ramsgate harbour and seafront. Our dedicated team takes time to understand each resident's routines and preferences, ensuring they feel safe, settled and at home. Residents enjoy home-cooked meals, a full activities programme including quizzes, music, crafts and baking, plus secure gardens for relaxing. CQC rated Good. Part of Hartford Care, we're committed to delivering exceptional person-centred care. Book a tour today.

Location

Wantsum Lodge Care Home - Hartford Care
32 Saint Mildred's Road, St. Lawrence, KEN
CT11 0EF, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.