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The Hollies

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About

Assisted Living Facility
The Hollies Care Home in Tunbridge Wells is a beautiful Georgian house set back on a quiet, leafy street in Southborough. With 25 rooms, the home offers a warm, comfortable, and homely environment filled with plenty of character and charm. To the rear, our large, garden provides a peaceful retreat, featuring a patio area, plenty of seating, and a ramp for easy access – perfect for enjoying the summer months.

Location

The Hollies
14-16 Park Rd, Southborough, KEN
TN4 0NX, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.