This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living Facility
Maple House provides 24 hour support for six adults with learning disabilities, autism and/or challenging behaviour. We are passionate about providing a safe and homely environment, where all individuals can make their own choices about the support they receive. Maple House is a transitional site that has all males, the age limit is 30–55. As a team, we do everything that we can to improve the health and wellbeing of the individuals we support. We are focused on building positive outcomes for everyone so people can go on to lead lives that are as independent as possible.
Location
Priory Maple House
32 Julian Road, Park Farm Industrial Estate, KEN
CT19 5HW, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.