This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living FacilitySenior Citizen Centre
At Chartwell House, we believe in quality care — care so good it’s unexpected. Located in Broadstairs, Kent, our beautifully designed home features high-quality interiors and nautical touches that create a warm, welcoming atmosphere. Just minutes from Westwood Cross, we offer personalised residential, dementia, and respite care tailored to every resident. What sets us apart is our family-first approach and genuine, close-knit community. We build meaningful relationships that empower our residents and provide peace of mind to loved ones. Serving Broadstairs, Ramsgate, Margate, and the wider Thanet area.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.