This profile is uncertified and using publicly sourced data
Yext customers see up to a 9% lift on Google Gemini and gain access to:
- Performance insights across AI and traditional search
- Competitive benchmarking for your locations
- Clear, actionable recommendations to improve visibility
- AI-powered tools to manage your digital presence at scale
Business Details
About
Assisted Living Facility
The Vale is an established dementia residential care home, situated within a quiet area of Maidstone, yet convenient for the High Street and town's amenities. The Vale is a well-run care home that offers a friendly atmosphere where everyone feels comfortable and at ease.
The Vale Care Home occupies a prime location on Willington Street in Maidstone, just across the road from the historic, 450-acre Mote Park. The area has long been favoured for its subdued, high-end residential flavour, its safe, friendly atmosphere and its proximity to the Kent Downs. The manor style home itself is spacious and well-appointed with many amenities, including a secluded garden with patio, where residents often enjoy afternoon tea.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.