Certified by Macmillan Benefits Service • Jun 21, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
If you have been affected by cancer and live in Maidstone - Macmillan Cancer Support is here to help. If you have questions about cancer, work, money, life, or you just need someone to listen, contact our cancer support experts for free* on the Macmillan Support Line - 0808 239 5724 – we’re open 7 days a week, 8 am to 8 pm. If you need to ask specifically about cancer treatment, we are here for you please contact our information specialists and cancer nurses on 0808 239 1475. Alternatively, you will find the support of thousands of other people affected by cancer on our Online Community, just search for ‘Macmillan Online Community’.
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Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Macmillan Benefits Service • Jun 21, 2026
Macmillan Benefits Service
Kent Oncology Centre, Maidstone Hospital, Maidstone, KEN
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Benefits Service
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What services does Macmillan Benefits Service offer for cancer support?
Macmillan Benefits Service offers cancer information, counselling, complementary therapies, support from health professionals, benefits advice, grants advice, and support groups to help those affected by cancer.
How can I contact Macmillan Cancer Support for questions about cancer or related issues?
You can contact Macmillan Cancer Support for free by calling the Macmillan Support Line at 0808 239 5724, open 7 days a week from 8 am to 8 pm.
Are calls to Macmillan’s Support Line free?
Calls to Macmillan's Support Line on 0800 808 0000 are free from all UK landlines and mobile phones, but may not be free from business accounts or phones based outside the UK.
Does Macmillan Cancer Support provide information in different languages and formats like British Sign Language?
Yes, cancer information is available in a range of languages and in British Sign Language to make support accessible to everyone.
Where is Macmillan Benefits Service located?
Macmillan Benefits Service is located at Kent Oncology Centre, Maidstone Hospital, Hermitage Lane, Maidstone, Kent, ME16 9QQ, United Kingdom.
What are the opening hours of the Macmillan Support Line?
The Macmillan Support Line is open 7 days a week from 8 am to 8 pm.
Which nearby places can I visit to grab a coffee near Macmillan Benefits Service?
You can visit Costa Coffee or Costa at Maidstone Hospital, both located nearby for a coffee or light refreshments before or after your visit.
Are there any pharmacies near Macmillan Benefits Service where I can collect prescriptions?
Yes, Rowlands Pharmacy is located nearby and can assist you with pharmaceuticals and prescriptions during your visit to the area.
Where can I find hospital departments close to Macmillan Benefits Service for other medical needs?
Nearby hospital departments include the Theatre at Maidstone Hospital, Children's Outpatients Maidstone Hospital, Physiotherapy Department, and the Peggy Wood Breast Care Centre, providing comprehensive medical support.
Does Macmillan Benefits Service provide wheelchair accessible facilities?
Yes, the service has wheelchair accessible entrances and restrooms to accommodate visitors with mobility needs.
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